POLICY POSTURE
Read How We Treat Your Account Data
Our posture is simple: we hold the details your account needs to work, and nothing we cannot explain to you on request. When you sign in, we record the account data tied to your profile — your sign-in email, your chosen password, the mobile number you verify with, and the wallet records created when you deposit through bKash, Rocket, Upay or a bank transfer. That set is what lets your balance follow you from a phone on the way to work to a larger screen at home. Where you play from matters. We do not present this policy as a global promise. Access, the data we hold about you, and the choices you can exercise all depend on your local law and eligible regions, and some wallets or game categories may not be available everywhere. If a region is not eligible, we cannot open or keep an account there, and we will tell you rather than leave you guessing. We also keep the policy itself honest. Rather than promise a fixed shelf life or a fixed response window we cannot evidence, we tell you what we store, why we store it, and how to ask us to change or remove what we can. Where the policy has to change — a new wallet rail, a new category, a shift in local rules — we update this page and flag the change on the account side, so the version you read matches the version we apply. If any part of that is unclear, the account area and the support route below are the places to ask. We would rather answer one question than have you guess.
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bKash
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Rocket
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Upay
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Bank Transfer